Registro lado a lado

BotPress vs. ContactPigeon

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

BotPress parte de $15 por usuario, frente a ContactPigeon con $50. ContactPigeon tiene la valoración agregada más alta (5.0/5 frente a 4.5/5). ContactPigeon lista más integraciones (17+ frente a 5+).

Comparación completa

	BotPressdesde $15 per month	ContactPigeondesde $50 per month
Audyense Score	63ASAceptable	79ASSólido
Posicionamiento	Botpress?	Omnichannel customer engagement platform built for e-commerce and retail
Plan gratuito	No	No
Implementación	Nube / SaaS	Nube / SaaS
Mejor encaje	PYME, Mediana empresa, Empresa	PYME, Mediana empresa
Planes de precio	Starting plan$15 Higher tiersCustom pricing	Starter$50 Growth$99
Centralized knowledge bases - Ingest websites	SíDocumented in the sourced profile.	—
Multi-LLM support - Connect to OpenAI	SíDocumented in the sourced profile.	—
prebuilt connectors to CRMs	SíDocumented in the sourced profile.	—
Custom code actions & SDK - Inject JavaScript code	SíDocumented in the sourced profile.	—
Analytics & monitoring - Detailed logs	SíDocumented in the sourced profile.	—
Knowledge ingestion - Website crawling	SíDocumented in the sourced profile.	—
Workflow automation	SíDocumented in the sourced profile.	—
A/B testing	—	SíNative multi-variate split testing for email and campaigns
AI features	—	SíMenura AI: predictive analytics, churn detection, AI personalization
Audience segmentation	—	SíAdvanced segmentation with built-in CDP unifying behavioral & transactional data
Campaign analytics	—	SíReal-time reporting dashboards
Email marketing	—	SíCore channel with unlimited sends on both paid tiers
Landing pages & forms	—	SíDrag-and-drop landing page builder plus pop-up/signup forms
Marketing automation	—	SíCore product category: automated, triggered omnichannel journeys
Public API	—	SíDocumented public API for read/write access
SMS marketing	—	SíSMS, WhatsApp, and Viber all native channels
Social media management	—	ParcialCovers Facebook/Meta paid ads only, not organic post scheduling
Integraciones verificadas	5+	17+
Valoración agregada	4.5 · 438 reviews	5.0 · 294 reviews
Integraciones	HubSpotOutreachSlackMakeAPI	ShopifyBigCommerceWooCommerceMagento (Adobe Commerce)NopCommercePrestaShop+11 más
Seguridad y cumplimiento	SOC 2GDPR	GDPRISO 27001
Pros	Intuitive visual flow builder and low-code Agent Studio that makes it easy to prototype and iterate on chatbots. Highly flexible and extensible platform with support for custom code, APIs, and advanced integrations into CRMs and other systems. Generous free plan and competitive usage-based Documented capability: Centralized knowledge bases - Ingest websites Documented capability: Multi-LLM support - Connect to OpenAI Names workflow connections including HubSpot, Outreach, Slack	Strong automation and workflow builder supporting complex, multi-channel journeys. Genuinely omnichannel: email, push, pop-ups, SMS/Viber/WhatsApp, and Facebook Ads all native. Customer support is a standout, with a named account and customer-success manager. Solid analytics and reporting dashboards for campaign and customer-behavior insight.
Contras	Steep learning curve for beginners and non-technical users when building complex agents or integrating multiple systems. Documentation and tutorials for some advanced features and edge cases can be hard to follow or incomplete. Occasional UI glitches and performance issues in Studio or knowledge bases, and some reports of instability or breaking changes over time. Limited out-of-the-box templates and visual customization options compared to some competing chatbot builders. Pricing and usage limits should be checked against the exact plan Fit is strongest for the stated SMB, Mid-market, Enterprise audience Reported outcomes should be validated with the buyer's own data	UI/interface described by multiple reviewers as outdated. Occasional performance lag, especially with segmentation and list updates. Learning curve on advanced automation builder features for new users. Minor friction points, like one-by-one image uploads with no drag-and-drop batch.
	Visitar BotPress ↗	Visitar ContactPigeon ↗