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Avaya Aura Call Center Elite vs. ScreenConnect

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Avaya Aura Call Center Elite parte de $18 por usuario, frente a ScreenConnect con $27. ScreenConnect tiene la valoración agregada más alta (9.0/5 frente a 7.1/5).

Comparación completa

Avaya Aura Call Center Elitedesde $18 per month
ScreenConnectdesde $27 per month
Audyense Score29AS*Bajo29AS*Bajo
PosicionamientoAvaya Aura Call Center Elite is renowned all over the globe for its advanced communications products and services.ScreenConnect is an efficient and quick remote support, access, and meeting system designed for modern technical assistance teams.
Plan gratuito
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, Mediana empresaStartup, PYME, Mediana empresa
Planes de precio
  • Free or entry planFree
  • Higher tiersCustom pricing
  • Free or entry planFree
  • Higher tiersCustom pricing
InboundDocumented in the independently researched profile.
ACD (Automatic Call Distribution) SystemDocumented in the independently researched profile.
Call Queue ManagementDocumented in the independently researched profile.
CTI (Computer Telephony Integration)Documented in the independently researched profile.
IVR (Interactive Voice Response)Documented in the independently researched profile.
Skills-based routingDocumented in the independently researched profile.
OutboundDocumented in the independently researched profile.
Auto DialerDocumented in the independently researched profile.
Campaign managementDocumented in the independently researched profile.
Outbound IVRDocumented in the independently researched profile.
Predictive dialerDocumented in the independently researched profile.
Preview DialerDocumented in the independently researched profile.
Progressive DialerDocumented in the independently researched profile.
BlendedDocumented in the independently researched profile.
Multiple agentsDocumented in the independently researched profile.
Remote SupportDocumented in the independently researched profile.
No interruptionsDocumented in the independently researched profile.
Secure informationDocumented in the independently researched profile.
Automated reconnectionDocumented in the independently researched profile.
Cross-platform compatibilityDocumented in the independently researched profile.
Browser extensionsDocumented in the independently researched profile.
Remote accessDocumented in the independently researched profile.
Unattended accessDocumented in the independently researched profile.
Simplified transfer of filesDocumented in the independently researched profile.
Roles & permissionsDocumented in the independently researched profile.
Shared toolboxDocumented in the independently researched profile.
Remote meetingsDocumented in the independently researched profile.
Customization & brandingDocumented in the independently researched profile.
Integraciones verificadas
Valoración agregada7.1 · No reviews yet9.0 · No reviews yet
Integraciones
Seguridad y cumplimiento
Pros
  • Independent review documents a concrete business workflow
  • Documented capability: Inbound
  • Documented capability: ACD (Automatic Call Distribution) System
  • Documented capability: Call Queue Management
  • Documented capability: CTI (Computer Telephony Integration)
  • Independent review documents a concrete business workflow
  • Documented capability: Multiple agents
  • Documented capability: Remote Support
  • Documented capability: No interruptions
  • Documented capability: Secure information
Contras
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
  • Pricing and usage limits should be checked against the exact plan
  • Implementation effort depends on the team's data and process maturity
  • Reported outcomes should be validated with the buyer's own data
Visitar Avaya Aura Call Center Elite ↗Visitar ScreenConnect ↗