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Aidbase vs. Fathom

Elaborado a partir del registro investigado y revisado de cada herramienta. Las cifras se contrastan con las páginas públicas de precios en el momento de la investigación — confirma siempre el precio actual con el proveedor antes de comprar.

La versión corta

Aidbase parte de $9 por usuario, frente a Fathom con $15.

Comparación completa

Aidbasedesde $9 per month
Fathomdesde $15 per user/month, billed annually (Team plan, 2+ users)
Audyense Score29AS*Bajo76AS*Sólido
PosicionamientoAidbase Aidbase is an AI-powered customer support platform for SaaS startups and online businesses that combines chatbots knowledge bases ticketing and shared inboxes.Free AI notetaker for Zoom, Teams, and Google Meet
Plan gratuitoNo
ImplementaciónNube / SaaSNube / SaaS
Mejor encajeStartup, PYME, EmpresaStartup, PYME, Mediana empresa
Planes de precio
  • FreeFree
  • BasicFree
  • BusinessCustom pricing
  • Enterprise$9
  • Team$15
AI chatbot trained on website files and custom knowledgeDocumented in the sourced profile.
Unified inbox for tickets and support emailsDocumented in the sourced profile.
Custom ticket forms with configurable support fieldsDocumented in the sourced profile.
Knowledge base with searchable FAQs and articlesDocumented in the sourced profile.
Knowledge gap detection with retraining correctionsDocumented in the sourced profile.
Embeddable widgets via CDN npm and React libraryDocumented in the sourced profile.
Webhooks APIs and third-party integrationsDocumented in the sourced profile.
Team collaboration with personas members and shared workflows AidbaseDocumented in the sourced profile.
Sales Cold emailDocumented in the sourced profile.
Analytics & Infra TrackingDocumented in the sourced profile.
Integraciones verificadas8+
Valoración agregada · No reviews yet5.0 · 6.9k reviews
Integraciones
SlackZapierMakeLinkedInZendeskNotion+2 más
ZoomMicrosoft TeamsGoogle MeetSlack
Seguridad y cumplimiento
SOC 2 Type IIGDPRHIPAA
Pros
  • Documented capability: AI chatbot trained on website files and custom knowledge
  • Documented capability: Unified inbox for tickets and support emails
  • Explicit audience guidance: Aidbase is for founders, support leads, and customer success teams at bootstrapped startups, agencies, and growing SaaS companies needing AI chat and
  • Names workflow connections including Slack, Zapier, Make
  • Free plan is fully featured for unlimited recordings/transcripts
  • Very high user satisfaction and ease-of-use scores on G2
  • Deep CRM and calendar integrations, plus MCP/API access
Contras
  • Some pricing or higher-tier terms are not publicly itemized
  • Fit is strongest for the stated Startups, SMBs, Enterprise audience
  • Named integrations should be checked against the exact plan
  • Reported outcomes and vendor claims should be validated with the buyer's own data
  • Managing multiple notetaker bots in one meeting can be clunky per reviews
Visitar Aidbase ↗Visitar Fathom ↗